Join the Spitfire Team

Current Openings

  • DDI Implementation Consultant

    Location: Remote / Hybrid
    Job Type: Full-Time / Contract
    Experience Level: Senior
    Primary Focus Areas: DNS, DHCP, IPAM Design and Implementation

    RSVP

  • Enterprise Monitoring Implementation & Design Consultant

    Location: Remote / Hybrid
    Job Type: Full-Time / Contract
    Experience Level: Senior
    Primary Platform Focus: LogicMonitor Enterprise Monitoring Implementation and Design

    RSVP

  • Senior Project Manager - DDI & Monitoring Implementations

    Location: Remote / Hybrid
    Job Type: Full-Time / Contract
    Experience Level: Senior
    Primary Focus Areas: DDI, Enterprise Monitoring, Infrastructure Transformation

    RSVP

DDI Implementation Consultant

We are seeking a highly experienced DNS, DHCP, and IPAM (DDI) Implementation Expert to lead and support customer deployments, migrations, upgrades, and optimization initiatives across enterprise environments. This role is ideal for a seasoned consultant or engineer who is comfortable owning technical workshops, developing implementation runbooks, coordinating maintenance windows, guiding customer teams, and resolving complex DDI-related issues in production environments.

The ideal candidate combines deep technical expertise with strong client-facing communication skills and a disciplined project delivery mindset. You should be comfortable working across architecture review, implementation planning, cutover execution, and post-go-live support in structured services engagements. This aligns with the kind of work outlined in the Infoblox services document, including technical workshops, migration planning, maintenance window execution, issue remediation, customer coordination, and clearly defined out-of-scope boundaries.

Key Responsibilities

  • Lead the implementation, migration, upgrade, and optimization of enterprise DNS, DHCP, and IPAM platforms.

  • Conduct discovery and technical workshops to gather current-state information, review architecture, identify dependencies, and define implementation or migration strategy.

  • Develop deployment plans, cutover plans, validation checklists, and operational runbooks.

  • Execute or guide implementation activities during scheduled maintenance windows.

  • Support production cutovers, validate service stability, and assist with troubleshooting critical and high-priority issues after go-live.

  • Work closely with customer technical teams including network, security, infrastructure, desktop, and application stakeholders.

  • Provide technical leadership on best practices for DDI design, resiliency, high availability, delegated administration, and service continuity.

  • Collaborate with project managers and customer leads to track risks, issues, milestones, and dependencies.

  • Provide status updates, technical documentation, and implementation summaries throughout the engagement.

  • Define scope clearly and identify when changes require a formal change order or expanded services effort.

Required Qualifications

  • 5+ years of hands-on experience implementing and supporting enterprise DNS, DHCP, and IPAM solutions.

  • Strong experience with one or more major DDI platforms, preferably Infoblox.

  • Proven experience with:

    • DDI migrations

    • Grid or platform upgrades

    • Appliance or virtual platform replacements

    • Production cutovers and maintenance window execution

    • Troubleshooting enterprise DNS and DHCP issues

  • Strong understanding of:

    • DNS architecture and operations

    • DHCP scopes, failover, and lease management

    • IPAM data integrity and operational processes

    • Network fundamentals, routing, VLANs, NAT, firewalls, and high availability

  • Experience producing technical runbooks, implementation plans, and validation documentation.

  • Ability to work directly with customers in a consulting or professional services capacity.

  • Strong verbal and written communication skills.

Preferred Qualifications

  • Experience with Infoblox NIOS administration, migration, and grid architecture.

  • Experience with DNS security, RPZ, DNS logging, and DDI-related automation.

  • Familiarity with change management and structured project delivery practices.

  • Experience in large enterprise or multi-site environments.

  • Scripting or automation experience using Python, PowerShell, or REST APIs.

  • Relevant vendor certifications or equivalent field experience.

Enterprise Monitoring Implementation & Design Expert

We are seeking an experienced Enterprise Monitoring Implementation & Design Expert to lead the architecture, deployment, optimization, and evolution of enterprise monitoring platforms, with a primary focus on LogicMonitor.

This is a senior, hands-on role for a candidate with 5+ years of experience leading enterprise monitoring and tooling teams and a deep understanding of modern IT environments. The ideal applicant has designed and delivered monitoring strategies across complex enterprise stacks, including network, server, virtualization, storage, cloud, SaaS, and core infrastructure services.

You will be expected to lead monitoring transformations from discovery through design, implementation, tuning, dashboarding, alert strategy, integrations, operational handoff, and long-term platform maturity. You should be comfortable working with senior technical stakeholders, influencing multiple infrastructure teams, and turning monitoring requirements into scalable, supportable standards.

Key Responsibilities

  • Lead the design and implementation of enterprise monitoring solutions, primarily using LogicMonitor

  • Define monitoring architecture, collector strategy, access requirements, credential models, alerting standards, dashboard strategy, and integration patterns

  • Assess current-state monitoring tools and develop migration or consolidation plans into LogicMonitor

  • Work across infrastructure domains including:

    • Network

    • Windows and Linux servers

    • Virtualization platforms

    • Storage

    • Cloud platforms

    • Databases

    • Core enterprise applications and services

  • Translate business, operational, and technical requirements into scalable monitoring designs

  • Lead customer or internal workshops to gather requirements, define success criteria, and identify dependencies

  • Design and oversee collector placement and monitoring coverage strategies across distributed enterprise environments

  • Build and refine alerting, escalation, event enrichment, reporting, and visualization standards

  • Guide teams on best practices for reducing alert noise, improving signal quality, and increasing operational value

  • Support integration with ITSM, collaboration, automation, and incident response workflows

  • Identify legacy customizations, dashboards, thresholds, and scripts that should be migrated, modernized, or retired

  • Coordinate with infrastructure, security, cloud, and operations teams to support implementation readiness and change execution

  • Provide technical leadership during deployment, tuning, go-live, and post-implementation optimization

  • Mentor internal engineers and help establish monitoring governance, standards, and operational processes

Required Qualifications

  • 5+ years of experience leading enterprise monitoring, observability, or tooling teams

  • Strong hands-on experience designing and implementing LogicMonitor in enterprise environments

  • Deep understanding of enterprise IT infrastructure and service dependencies

  • Proven experience with:

    • Monitoring platform architecture and implementation

    • Monitoring tool migration or consolidation

    • Collector planning and deployment

    • Alert tuning and threshold strategy

    • Dashboard, visualization, and reporting design

    • Integration with ITSM and operational workflows

  • Strong knowledge across multiple enterprise technology domains such as:

    • Networking

    • Servers and operating systems

    • Virtualization

    • Storage

    • Public cloud

    • Identity and authentication systems

    • Enterprise applications and services

  • Experience working with cross-functional infrastructure and operations teams

  • Strong communication and stakeholder management skills

  • Ability to lead design discussions, workshops, and implementation planning sessions

Preferred Qualifications

  • Experience with enterprise-scale LogicMonitor rollouts across multiple business units or environments

  • Experience with monitoring migrations from legacy platforms

  • Familiarity with scripting or automation using PowerShell, Python, Groovy, or APIs

  • Experience with SNMP, WMI, WinRM, SSH, API-based monitoring, and cloud-native monitoring approaches

  • Experience integrating LogicMonitor with platforms such as ServiceNow, Teams, Slack, CMDBs, or automation tools

  • Strong understanding of change management, CAB processes, and enterprise operational controls

  • Experience designing monitoring standards for large, decentralized IT organizations

Senior Project Manager — DDI & Monitoring Implementations

We are seeking an experienced Senior Project Manager to lead complex customer and internal projects focused on DNS, DHCP, IPAM (DDI) and enterprise monitoring platform implementations, including initiatives centered on LogicMonitor and related infrastructure tooling.

This is a senior, delivery-focused role for a project leader who is comfortable managing large, cross-functional implementation efforts involving technical consultants, architects, engineers, customer stakeholders, and third-party partners. The ideal candidate has experience leading infrastructure and operations projects in enterprise environments and understands the realities of delivering projects that touch core network services, observability platforms, operational tooling, and production change windows.

You will be expected to provide strong structure, accountability, communication, and risk management across the full project lifecycle, from initiation and planning through implementation, cutover, stabilization, and closure. You should be equally comfortable working with highly technical delivery teams and senior customer stakeholders, while maintaining clear documentation, realistic schedules, and strong delivery discipline.

Key Responsibilities

  • Lead end-to-end delivery of complex implementation projects focused on:

    • DNS, DHCP, and IPAM platforms

    • Enterprise monitoring and observability platforms

    • Infrastructure tooling modernization and migration initiatives

  • Define project scope, goals, deliverables, milestones, and success criteria in partnership with customers, technical leads, and internal stakeholders

  • Build and manage detailed project plans that account for dependencies, resourcing, technical readiness, change windows, and customer responsibilities

  • Coordinate cross-functional delivery teams including architects, consultants, engineers, operations resources, and third-party vendors

  • Drive project governance through regular status meetings, steering updates, RAID logs, action tracking, and milestone reviews

  • Identify project risks, issues, assumptions, and dependencies early, and lead mitigation and resolution efforts

  • Manage project communications across technical teams, business stakeholders, and executive sponsors

  • Ensure implementation activities are aligned with agreed scope, timelines, and change control requirements

  • Support cutover planning, maintenance window preparation, post-go-live stabilization, and transition to steady-state operations

  • Track project health using meaningful metrics, delivery dashboards, and status reporting

  • Facilitate internal and customer-facing meetings including kickoff sessions, design review coordination, implementation readiness sessions, and project closeout reviews

  • Partner with technical leads to ensure documentation, testing, handoff materials, and operational readiness requirements are completed

  • Help improve delivery standards, templates, governance practices, and project management processes across the services organization

Required Qualifications

  • 5+ years of experience leading enterprise infrastructure, technical implementation, or professional services projects

  • Proven success managing projects involving one or more of the following:

    • DDI platforms

    • Monitoring or observability platforms

    • Enterprise infrastructure tooling

    • Network or operations transformation initiatives

  • Strong understanding of enterprise IT environments and how infrastructure, operations, and tooling teams work together

  • Experience managing complex project schedules with multiple stakeholders, dependencies, and technical workstreams

  • Strong risk, issue, dependency, and change management skills

  • Experience coordinating implementation activities across internal teams, customers, and partner organizations

  • Ability to communicate clearly with both technical and non-technical stakeholders

  • Strong documentation and organizational skills, including project plans, meeting notes, action logs, RAID logs, and executive summaries

  • Experience using tools such as Jira, Confluence, Smartsheet, Microsoft Project, Monday.com, or similar collaboration and project tracking platforms

  • Strong facilitation, prioritization, and stakeholder management skills

  • Bachelor’s degree or equivalent practical experience in business, information technology, engineering, or a related field

Preferred Qualifications

  • Experience leading projects involving LogicMonitor, Infoblox, or other enterprise infrastructure platforms

  • Familiarity with enterprise monitoring, observability, or NMS implementations

  • Familiarity with DNS, DHCP, IPAM, networking, cloud, or infrastructure operations concepts

  • Experience in a consulting, VAR, MSP, or professional services delivery environment

  • PMP, PRINCE2, Scrum Master, or equivalent project management certification

  • Experience supporting CAB reviews, change windows, production cutovers, and post-implementation stabilization efforts

  • Ability to work effectively with senior engineers, architects, and operational stakeholders in high-accountability environments